Top 3 customer support tools. How to create amazing customer support in your business. #CustServ #customerservice

Positive customer service story for the week. Healthy Choice meals heard of an issue and solved it in under 45 min…now that’s great service!

Many wrote about the customer service trends in 2011.  I’ve composed a list of 3 things that I guarantee will trend through 2012!

Being accessible in our ever-changing, multichannel world, providing great customer service.

Why is first call resolution so important to a successful business? Find out in our blog. Customer Service blog.

3 Reasons your CEO needs to have his/her own social media account (twitter, facebook, etc). How it will help your business & Customer service.

2 Steps to help prepare your customer service department and customer for the holidays.

How great customer service is disappearing like the rainforest. Customer service- quality, not quantity. #customerservice, #custserv

What the NFL can learn from the #customerservice industry and vice versa. There are a few similarities between customer service industry and the NFL.

About the importance of creating trust with your customers, steps to creating trust, customer service trends, customer service ideas