customer self-service

Are You Providing Proactive Support to Increase Customer Satisfaction?
Are you only providing support to your B2B client base when an issue arises and they reach out to you for ...
customer service trends

Customer Service Trends to Look Out for in 2019
Every year, customer support technology seems to grow by leaps and bounds. This makes sense given that ...
proactive customer support

When B2Bs deliver proactive support, everybody wins
If you’re a small business owner, how hard is it to name your top three clients? Not difficult, is it? Unlike ...
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