Customer Support Blog by PhaseWare | customer service trends

customer service trends

Every year, customer support technology seems to grow by leaps and bounds. This makes sense given that ...

customer service

In the first part of this short series, we talked about two of the biggest ticket items to require attention ...

customer service trends

In the customer service community, there are a lot of trends I have talked about—social media, feedback ...

customer service trends

We all have used (or should be using) social media as another tool to connect with our customers. They love ...

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