customer feedback

How to Collect Useful Customer Feedback
This may seem like a point that should not need to be repeated, but it is one that businesses often seem to ...
customer expectations

How to Know if Customers are Happy with Your Support Service
As the Internet becomes the world’s largest marketplace and continues to largely replace traditional brick ...
customer feedback

Are You Really Listening to Your Customers’ Feedback?
One of the best ways to improve your product along with the support you provide is by collecting customer ...
dashboards

Optimizing Your Organization
Growing your business is a noble pursuit, one that doesn’t always have a clear path or easy choices. But it ...
customer feedback

Fresh Downloadable From PhaseWare!
This month PhaseWare will be releasing the next item in its downloadable collection, this time centering on ...
customer service

Customer Surveys without the Cringe
Customer support surveys are an integral part of providing the full customer service experience. The only way ...
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