Where Are the (Virtual) Doughnuts? Conducting team meetings using chat
Using Chat for virtual meetings needs planning and practice.
Where Are the (Virtual) Doughnuts? Conducting team meetings using chat Read More
Using Chat for virtual meetings needs planning and practice.
Where Are the (Virtual) Doughnuts? Conducting team meetings using chat Read More
3 customer service characteristics that will please customers most.
Surprise your customers with spectacular service!
Saving Private Rabbit Read More
There are many things to consider before using live chat for customer service.
Live Chat: Things to think about when using chat for support. Read More
A letter to the editor of a major newpaper shows that improved customer service is noticed and appreciated.
Customer Service is the Subject of a Letter to the Editor Read More
There are several key behaviors that impact sharing knowledge in the work place.
I’m sure many people think that anyone familiar with a
4 Important Skills for Customer Support Read More
PhaseWare Files: Help Desk and Technical Support is a Hot IT skill for 2009.
Hot IT Skill: Help Desk/Technical Support Read More
This blog briefly discusses a few of the objectives of EMR as well as some of the challenges faced by software providers to step into the fray.
Electronic Medical Records: A Fast-Growing Software Segment Read More
Different types of knowledge contribute to business competitive differentiation. Only one will create long lasting effects.