No one can mistake what time of year it is. Just a glimpse in the freezer or refrigerator will reveal the holiday turkey or ham and other items for the trimmings. However, behind the food is the overarching theme of the holidayâ€”thanks. In the world of business, as the economy gets harder, I find more and more things to be grateful for.
First of all, I am thankful for the people who work for me. Without good, hard-working employees a business cannot succeed. Employees are the frontline of a business and they are the ones who leave the biggest impression on customers. Good employees leave good impressions whereas bad ones leave bad impressions.
I am also grateful for loyal customers. They are the ones that are patient enough to stick around when you make mistakes and give you a chance to fix the problem. Then there are the first-time customers who are bold enough to give a business an opportunity to impress them.
Something else I’m thankful for is technology. PhaseWare would not be in existence without technology, considering that we are a customer service software company. Technology has created a whole new dimension to customer service and has allowed great freedom to customers and we at PhaseWare have been blessed with being a part of providing that freedom.
These things are just a few things that I have blessed with and am grateful for. Now, to business owners everywhere, what are you thankful for?