Support Desk VS Help Desk: Is There a Difference

Awhile back I wrote a post with definitions of a service desk, a help desk, and a support desk. I wonder if those definitions have held up?

What do you think?

You Say Service Desk, I Say Help Desk; Don’t Call the Whole Thing Off!

I really want to hear from you. It is important for me to know how people look at these terms, what the terms mean to them.



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