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PhaseWare Visual WorkFlows

Design, Execute, Repeat.
Customer support workflow automation for today's demanding customers.

Free Online Demo
Video Demo
Watch a short video demo of PhaseWare's Visual WorkFlows! *video will be sent to your e-mail

PhaseWare allows you to Design, Execute and Manage visual WorkFlows to streamline your business processes. Our visual WorkFlow Designer makes this process easy and stress free.

No Coding Necessary

No Coding Necessary

Use the visual designer to draw your business process, linking together tasks with special connectors. All accomplished without a line of code.

Visual Reporting

Visual Reporting

Utilize the Visual WorkFlow Reporting tool to see how your WorkFlows are performing in real time. No more excel-type data and boring charts.

Visual WorkFlow Designer

Visual WorkFlow Designer

Using our simple drag and drop visual designer, you can easily orchestrate your business process into Visual WorkFlows. The intuitive interface makes the creation process simple. If you know the business process you can design a PhaseWare WorkFlow.

WorkFlow Task Manager

WorkFlow Task Manager

Use the Task Manager to manage all WorkFlow related tasks. Save favorite task searches, run ad-hoc reports on tasks, and filter important tasks. The Task Manager is the easy, flexible, and efficient way to view WorkFlow tasks.

Visual WorkFlow Reporting

Visual WorkFlow Reporting

At any time you can pull up the Visual WorkFlow Reporting tool to see how the WorkFlow is performing in real-time. See the number of open, failed, and completed tasks as well as the number of completed WorkFlows in your system.

Use Alerts For:

3rd Party Tasks

3rd Party Tasks

Assign WorkFlow tasks to 3rd parties that are external to your business/organization. Third parties can complete assigned tasks through the SSC.

Learn More ›
Notifications

Notifications

Make sure WorkFlows continue to flow by notifying agents when new WorkFlow tasks are assigned to them using Event-Based Notifications.

Learn More ›
Powerful Workflow Logic

Powerful Workflow Logic

Configure WorkFlows to match your Business Process. Each WorkFlow Task can have single or multiple dependencies with logic controlling the flow.

Learn More ›
Learn more about PhaseWare's Visual WorkFlows Feature!

Don’t wait. Request a demo to see how our features can help your customer support workflow.

Have questions? Click Here to contact us and ask.

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FEATURES
FEATURES
  • Customize & Configure
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SOLUTIONS
SOLUTIONS
  • Customer Service & Support
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  • Issue Tracking
  • Mortgage Solution
PRODUCTS
PRODUCTS
  • Tracker Beyond
  • Tracker Desktop
  • Tracker Mobile
  • Self Service Center
  • SSC Mobile
  • Event Engine
Start My Free Trial

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