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Customer Service & Support
Video Demo

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PhaseWare Overview

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Administration

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Incident Manager, Incident Screen, Merging incidents, and Journal Entries.

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Self Service Center

How to login, navigation, and administration of the SSC.

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Soapbox — Self-Service Center- Submit a Ticket

Overview Videos:

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The PhaseWare Suite

Take a quick 2 minute look at how our product suite works together to create a powerful customer support system.
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SSC Mobile

Learn about our mobile self-service solution for your customers.
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Self Service Center: Submit a Ticket

Quick overview of how your customers can submit a ticket through the Self Service Center.
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Self Service Center:

 

Self Service Center: Submit a Ticket

Quick overview of how your customers can submit a ticket through the Self Service Center.
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