Licensing and deployment options. Get a quick quote below.
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In the PhaseWare Cloud deployment, pricing is a monthly subscription fee for the licenses. In the On-Site deployment the pricing is a purchase of the licenses – the licenses are perpetual.
Each support agent using the PhaseWare Cloud deployment requires a license – either a Named License or a Concurrent License. Concurrent Licenses can be shared among several users while Named Licenses can only be used by one agent. PhaseWare requires 1 Named License for administrative purposes.
PhaseWare offers both On-Site and PhaseWare Cloud deployments. On-Site deployments store your data on your servers. You still have access to all the Tracker products (including web-based products). PhaseWare Cloud store data on our secure servers and allow for zero maintenance on your end.
Training is completed in stages. The first stage is setting up PhaseWare to be configured for your environment using Screen Designer and Event Engine. The second stage is training for the day-to-day operations using the PhaseWare solution.