Tracker will help any entity provide a way to support its customers. Priced right for all the enriched features, PhaseWare has supported its product expeditiously. Customizing Tracker can be endless with all the available options built into the application. Tracker continues to grow as a product as PhaseWare continues to listen to their customers’ feedback.
–9-1-1 Technician/Network Specialist, NCTCOG
Overall, I'd recommend this product. Mostly because of its flexibility and because of the customer support.
–Director - Political Division, CMDI
So far we have been very pleased with the performance of the product and the company. Based on their quick response and willingness to implement customer feedback we expect the product will improve further and continue to exceed expectations. Tracker was less costly and far more valuable than our previous ticketing solution.
–Manager, Hudson Software
PhaseWare is a fantastic application. It has been a complete success for our organization. We have been pleased with all aspects of the application. One of the most impressive aspects is the ease of use. Whether you have been using a call tracking application or not, learning to use PhaseWare is quick and simple. It is very intuitive.
–VP, Customer Care, PropertyInfo Corporation
I think it's a very good out of the box application that you are able to customize to meet your business needs.
–Helpdesk Manager, American Bible Society