Current customers click 'Customer SSC' below
We are excited to announce the latest version of our Tracker Desktop product. Some of the new features include Quick Surveys, Tabbed User Interface, New Built-In Reports and more...
The PhaseWare Tracker Suite of products is the complete, tailored solution for issue tracking, CRM, and knowledgebase management.
PhaseWare Tracker is a quick to deploy and easy to use application with multichannel support. You can access Tracker on your desktop, in a browser, or on any mobile device.
PhaseWare’s Self Service Center empowers you to support your customers all day, every day, with ticket submission, live chat, forums, knowledgebase articles, and more.
Fully automate notifications, processes, and complex workflows with the Event Engine, allowing your team to focus on customer support.
PhaseWare deploys your way. The full-featured PhaseWare Customer Support Platform can be installed on the cloud or on-site. This flexibility allows you to have complete control over your customer support system.
Simple needs or complex, PhaseWare can address 100%. Out of the box 90% solution—we help you with the last 10%. Our Tracker product can be the pinnacle of your customer support success.
The PhaseWare Team is there to get you up and running in days, not months. It is easy to get in touch with us and get help when you need it. Customers love PhaseWare, because we always say YES!
With the PhaseWare triad of products you can finally resolve all the customer support issues that have been haunting your business or organization. Tracker, the Self Service Center and the Event Engine will work for you to do the heavy lifting.
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