PhaseWare's self-guided training process.
User management, setting up departments, system settings, support packages, e-mail templates, mail checker, and custom screens.
Learn to manage the incident screen, work with journal entries, e-mails, customer entries, managing tracker windows, alerts, knowledge base management, and live chat.
Learn about logging into the SSC, navigating the self service portal, how to administer the portal, and customer administrators.
Sales & Info.: 866-390-3492
Self Service Center