Video Demo Sign-Up

Video Demo Sign-Up

Sign up for a free video demo of our solution and see how PhaseWare can work for you and your team.

Your video demo will include a showcase of our flagship products: Tracker Beyond and The Self Service Center.

Link to video will be emailed to you *

PhaseWare's Top Features

Showcase of PhaseWare's top features at your disposal. The best features to increase FCR rates, lower cost, and improve overall customer satisfaction.

Alerts & Notifications

Alerts & Notifications

Automated alert & notification messages to keep your support team on track.

E-Mail Integration

E-Mail Integration

Turn your inbox into a task-tracking system by creating incidents via E-mail.

Dashboards + Widgets

Dashboards + Widgets

Real-time performance management using visual reporting.

Live Chat

Live Chat

Real-time, one-on-one interaction with the ability to capture the conversation.

A Fully Configurable Solution

PhaseWare’s products are fully configurable to fit your exact needs. Take a look at some of the configuration options below.

Terminology

Terminology

Tracker can be configured to use your terminology to reflect terms used in your your business (Tickets, Agents, etc.)

Screen Designer

Screen Designer

Modify multiple screens and on-screen panels to include the information you team needs on a daily basis.

Business Rules

Business Rules

Configure the Event Engine and match your business rules to how you do business. Notify and escalate based on those rules.

Security

Security

Full control over the security settings for your users and contacts. Keep everything under your control.

SALES & INFO:

866.390.3492

sales@phaseware.com