PhaseWare Press Release: PhaseWare Announces New Secure Cloud Features
McKinney, TX, April 27, 2018:
PhaseWare is excited to announce their new advanced cloud security solution, PhaseWare Secure Cloud, for small to medium-sized businesses. Since 2005, PhaseWare has been providing customer service and support software. These hallmark products have allowed businesses to provide high-quality customer support while reducing operational costs. This new software offering is cloud-based customer support software that takes security measures to the next level for organizations needing an added layer of protection for sensitive customer data.
PhaseWare CEO Randall Nelson said, “With the increase in major data breaches in recent years, we knew we needed to respond with a product that offers advanced security features for businesses with a high level of sensitive customer data. We feel the components of PhaseWare Secure Cloud will instill confidence and peace of mind for companies that need added protection.”
With Secure Cloud, PhaseWare can provide App-level security with two-factor authentication and additional password security features. These features include encryption, strength requirements, and lockout after too many failed attempts. Plus, administrators can configure settings within the application using dedicated security screens. Ease of use is a big issue for IT administrators and PhaseWare Secure Cloud delivers just that.
PhaseWare Secure Cloud works with Armor secure cloud hosting in order to utilize their Intelligent Security Model (ISM). Armor monitors their cloud environments to provide optimal protection against attack.
PhaseWare Secure Cloud provides network-level cloud security that features DDoS prevention, IP reputation management, web application firewalls and network intrusion detection. It also includes a hypervisor firewall, which helps ensure all network traffic gets filtered. Their network-level security utilizes curated blacklists and policies in order to stay up to date. This helps reduce any unfavorable network traffic.
But PhaseWare’s standards don’t stop at network security. They also provide host-level security, which keeps hosts current on the latest patches. Malware protection is standard with this host-level cloud security. Other features include scheduled vulnerability scans and OS file integrity monitoring.
Additional security benefits provided by PhaseWare Secure Cloud include advanced encryption that protects data while in transit and at rest. All data is encrypted using HTTPS in transit and Folder-Level data encryption while at rest. It also utilizes a closed-loop system that actually “learns” how to actively protect against security threats. This intelligent auditing along with defense tactics and custom controls allows PhaseWare Secure Cloud to effectively protect customer data.
For more information on how PhaseWare can provide both high-end customer support software and cloud security, visit www.phaseware.com
About PhaseWare: For powerful customer service and support software solutions for small to medium-sized businesses, depend on PhaseWare. This software allows companies to bring down operational expenses, streamline overall processes and supply clients with high-quality customer support. Since 2005 PhaseWare has been tailoring their customer support solutions to the needs of SMBs. Their products supply smaller businesses with the level of support and security typically only financially viable for larger organizations. Visit our website at www.phaseware.com
for more information.
1700 N. Redbud Blvd, Suite 190
McKinney, Texas 75069