customer expectations

How to Know if Customers are Happy with Your Support Service
As the Internet becomes the world’s largest marketplace and continues to largely replace traditional brick ...
customer experience

The Reasons Why Customer Experience is More Important Than Ever Before
In recent years, technological advances have changed the way businesses interact with their client base. ...
customer expectations

How to Handle Customer Expectations
Providing a consistent customer support experience is crucial for continued success, even for B2B entities. ...
customer experience

Election Polling and Customer Service Expectations
Without delving too deeply into a political topic, one of the leading stories in the days after last week’s ...
know your customers

An Unscientific Approach to Customer Service, Part III
Over the past two days, I’ve shared some of my country living experiences and introduced Gilbert’s Drive-In ...
know your customers

An Unscientific Approach to Customer Service, Part II
Yesterday, I shared some of my country living experiences and introduced Gilbert’s Drive-In Grocery, the home ...
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