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Industries

PhaseWare tailors to several industries with its highly customizable product line.

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PhaseWare has over 12 years of experience helping businesses and organizations in various industries improve their customer service and support efforts. Due to the high customizability of the Tracker Suite, the PhaseWare solution can be tailored to many industry needs.

Top Industries

Software


We have been helping software companies improve their customer support efforts by offering powerful solutions. Our products make it easy for support teams to solve customer issues faster and more efficiently than ever before. Some of our top, software centric features:

E-Mail Integration
Billing & SLA Support
Screen Designer & Integrations

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Mortgage


PhaseWare provides software to help mortgage companies bridge the gap between e-mail and their Loan Origination System. Our customers enjoy a full complement of simple, direct tools that improve their company’s visibility into the flow of working with their current LOS and internal Loan collaboration. Some attractive features include:

Automation
Reporting & Analytics
Alerts and Notifications

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Internal IT


The responsibilities of Internal IT can have a fairly broad range, from simple, quick-fix issues like password resets, to complicated network or software issues. PhaseWare's Tracker Suite can handle the entire range. Some of the top features include:

E-Mail Integration
Knowledge Base
Automated Routing

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Learn more about PhaseWare

If you think PhaseWare would be a good fit for your company or organization, please feel free to contact us. A friendly member of our team is only a click away.

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