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Knowledge Management Guide

Download your Knowledge Management Guide by PhaseWare.

Knowledge Management

Abstract

In the customer service environment, an effective knowledge management solution includes every aspect of your business. Use tools for workflow management, content collaboration, and reporting to combine case histories, customer information, and all troubleshooting or resolution documentation into a single, searchable repository.

Want to learn more? Download our Free Knowledge Management Guide by filling out the form on this page. Your download will be sent to the selected E-mail address.

See the PhaseWare Suite in action. Start a Free Trial and take it for a test drive.

FEATURES
FEATURES
  • Customize & Configure
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SOLUTIONS
SOLUTIONS
  • Customer Service & Support
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  • Knowledge Management
  • Help Desk Management
  • Issue Tracking
  • Mortgage Solution
PRODUCTS
PRODUCTS
  • Tracker Beyond
  • Tracker Desktop
  • Tracker Mobile
  • Self Service Center
  • SSC Mobile
  • Event Engine
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