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Help Desk Guide

Download your Help Desk Guide by PhaseWare.

Help Desk Guide

Abstract

In general, help desk software is discussed in terms of the enterprise solutions designed for large companies. What about smaller companies simply looking for a more efficient way to support their employees and measure productivity? Or a company offering external help desk services that just wants to get away from its reliance on e-mail for support activities?

Want to learn more? Download our Free Help Desk Software Guide by filling out the form on this page. Your download will be sent to the selected E-mail address.

See the PhaseWare Suite in action. Start a Free Trial and take it for a test drive.

FEATURES
FEATURES
  • Customize & Configure
  • Advanced Reporting
  • Live Chat
  • Visual WorkFlows
  • Customer Management
  • SLA Management
SOLUTIONS
SOLUTIONS
  • Customer Service & Support
  • Complaint Management
  • Knowledge Management
  • Help Desk Management
  • Issue Tracking
  • Mortgage Solution
PRODUCTS
PRODUCTS
  • Tracker Beyond
  • Tracker Desktop
  • Tracker Mobile
  • Self Service Center
  • SSC Mobile
  • Event Engine
Start My Free Trial

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