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Implementing Live Chat

Integrated chat module for instant support.

Live Chat eBook

Live Chat eBook

Customers are increasingly expecting the option of Live Chat when contacting your customer service and support center. This white paper will tell you about best practices, Live Chat solution features, agent skills, and more.

See the PhaseWare Suite in action. Start a Free Trial and take it for a test drive.

FEATURES
FEATURES
  • Customize & Configure
  • Advanced Reporting
  • Live Chat
  • Visual WorkFlows
  • Customer Management
  • SLA Management
SOLUTIONS
SOLUTIONS
  • Customer Service & Support
  • Complaint Management
  • Knowledge Management
  • Help Desk Management
  • Issue Tracking
  • Mortgage Solution
PRODUCTS
PRODUCTS
  • Tracker Beyond
  • Tracker Desktop
  • Tracker Mobile
  • Self Service Center
  • SSC Mobile
  • Event Engine
Start My Free Trial

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