Key Benefits
- scan lists of incidents,
- find the responsible agent,
- retrieve customer contact information,
- review priorities and severities
- read journal notes and entries, and
- read the full incident description
Access the information you need from your Smart Phone for quick check-ins on high priority issues, close out tickets, and keep up to date.
We wanted to bring more choice to the small and medium business. Now Tracker implementation models include on-premise, web-based, and mobile. We know that small business clients, in particular, often perform many functions within the business and require a way to keep in touch about product and service issues while away from their computers.
PhaseWare Tracker is now mobile.