BUSINESSWEEK TAPS RANDALL NELSON, CEO OF PHASEWARE, INC.
Advice From Vets-Turned-Entrepreneurs
February 10, 2009
McKinney, TX - Randall Nelson, CEO and Co-founder of PhaseWare, Inc., a North Texas-based customer support software provider, was included in the BusinessWeek article What I Learned in the Trenches by Amy Choi. Nelson, along with other vets, contributes his thoughts on the preparation the military gave him for running a business.
PhaseWare, Inc. is headquartered in McKinney, TX. The company provides customer service and support software solutions optimized for the small to medium business. PhaseWare Tracker and its Event Engine and Self Service Center enhancements provide service desk automation, incident tracking, and resolution of trouble tickets from origin to close, along with a wide variety of self service options.
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Article Link:
http://www.businessweek.com/smallbiz/content/feb2009/sb20090210_236725.htm?campaign_id=smallbiz_related
Link to Randall Nelson's Comments:
http://images.businessweek.com/ss/09/02/0210_veterans/9.htm