- Adapts to variety of service environments
- Rapidly and readily adopted by customer service staff
- Hosted and licensed options available with smooth transition from one to the other
- Easily scales to business growth
- Low total cost of ownership and quick return on investment
- Small businesses can afford same tools used by large enterprise
CRM. Customer Relationship Management, Software includes more than help desk management. You have to offer your customers a consistently excellent customer support experience. PhaseWare's Customer Relationship Management Software - optimized for small and medium businesses - ensures delivery of the highest quality of relationship service.
PhaseWare offers a sophisticated but affordable crm solution that provides significant operational savings and superior customer management satisfaction.
PhaseWare provides a next generation of relationship management solution with the Tracker suite of products. Our customer relationship management and help desk management solutions cover the entire crm of trouble ticket resolution from incident submission and issue escalation to SLA compliance and knowledge management.
With flexible and scalable customer software providing automation and real-time workflow tracking of service perfomance, PhaseWare offers the most comprehensive crm solution suitable for a variety of support environments.