Looking out my window today ( no, not like this picture, but bad enough) gave me the idea for this post and it will be pretty short. Plus it applies to more than customer service and customer support.

Here goes...

First of all, if you haven't got a Disaster Recovery Plan in place, I would rather you go to the links I am going to give you and get started ASAP!

Second, all three of these sites carry a wealth of information about the subject, including why you need to do this.

Third, if you have already had a disaster and are wondering what to do next time (and don't think there won't be a next time!), these sites will help you figure out what to do better this time.

The first site is Continuity Central, a clearinghouse for information about disaster planning, recovery, and business continuity. It includes information for everyone from rank beginners to people looking for certification in disaster recovery.

This next site has an article letting us know that September is National Preparedness Month. It is on the site of the Disaster Recovery Journal, another great repository of knowledge about this topic. Obviously, this is a huge need in the business community.....it has its own journal!

This third one is from CSO Online and has a list of FAQs to answer many of the basic questions you may have about such an ordeal.

Does anyone have other suggestions we can publish? If you have been through such a mess, like flooding, tornadoes, hurricanes, fire, or other bad luck, please feel free to use this blog post as a soap box and relate your story. Let people know that "Yes, it can happen to the best of us! And here is what we did about it."